Read this article on how to fix your Sky Q remote.
https://www.sky.com/help/articles/fix-remote
If none of that works, on step 4 of that article, select 'No I still need help' and you will be offered an online form to get a replacement remote control sent to you.
You can in the meantime use the virtual remote control option available in the Sky Go app on Apple and Android phone/tablets.
Sky Community Superuser. What is a Superuser?
Click here to find outSky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q.
Click here to read
