24 May 2023 03:13 PM
Can anyone explain where recordings made on sky q box are stored? I was unaware that a q box had a hard drive so it must be using Wi-Fi or cloud or similar, I'm not an expert.
. The reason I ask is that my q box apparently needs replacing and doing so will delete all the recordings I have on it? Why is this so if they are not stored on the box?
24 May 2023 03:14 PM
Posted by a Superuser, not a Sky employee. Find out more
@Joansy wrote:Can anyone explain where recordings made on sky q box are stored? I was unaware that a q box had a hard drive so it must be using Wi-Fi or cloud or similar, I'm not an expert.
. The reason I ask is that my q box apparently needs replacing and doing so will delete all the recordings I have on it? Why is this so if they are not stored on the box?
You've been misinformed, the Sky Q recording media is a hard drive
24 May 2023 03:21 PM - last edited: 24 May 2023 03:34 PM
Posted by a Superuser, not a Sky employee. Find out more
@Joansy wrote:
I was unaware that a q box had a hard drive so it must be using Wi-Fi or cloud or similar,
All main Q boxes contain either a 1TB or 2TB spinning SATA hard drive.
Mini Q boxes do not, but they access 'their' Recordings from the main Q box drive.
It's the new Glass/Stream system which has no local disk, and does (kind-of/sometimes) 'cloud recording'.
24 May 2023 03:24 PM - last edited: 24 May 2023 03:33 PM
Posted by a Superuser, not a Sky employee. Find out more
@Joansy wrote:
my q box apparently needs replacing and doing so will delete all the recordings I have on it?
Not 'delete' as such: they leave with the old box because there's no method of transfering them to the new one.
'Buy-and-Keep' content can be downloaded again.
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