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Discussion topic: Sky q problems

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This message was authored by: Wendy27

Sky q problems

Sky q box keeps loosing WiFi signal, having to reset almost daily.

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This message was authored by: oldfella

Re: Sky q problems

Posted by a Superuser, not a Sky employee. Find out more

@Wendy27 wrote:

Sky q box keeps loosing WiFi signal, having to reset almost daily.


Hi @Wendy27 

Who is your Broadband supplier and how are you resetting your Q box?

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This message was authored by: Wendy27

Re: Sky q problems

Hi, my supplier is sky, and I have to press the w something button on my sky wifi box, then have 2flashing amber lights, then searchs sometimes it loads other times it says unsuccessful connection, this is now happening 3 to 4 times a week but I cannot get through to sky, many thanks 

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This message was authored by: Wendy27

Sky q

Sky or any body please help me, my sky q box keeps loosing WiFi signal it's WiFi signal, I'm having to re set on a daily basis now and just getting fed up with it, any help would be be appreciated, thank you.

This message was authored by: Laing1

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@Wendy27 wrote:

Sky or any body please help me, my sky q box keeps loosing WiFi signal it's WiFi signal, I'm having to re set on a daily basis now and just getting fed up with it, any help would be be appreciated, thank you.


@Wendy27 have you tried rebooting your router then trying to connect your main box to the router


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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