Sky q mini connectivity error message

[nodisplay]

For the last 2-3 weeks my minibox keeps reporting a connectivity problem. When I go into settings the connection to sky box and network connection both have a green tick. Selecting sky q box shows the mini is connected to the sky q.

Selecting network then network setup shows it is connected to the router and the internet.

So what is the connectivity problem?

The fix is to reactivate the sky q connection, even though there is nothing wrong with it. 

I have to do this every 2 days **bleep**.

Software version Q220.000.23.00L 

[lewis6eva]

Hi mini box connects go threw all the blank screen then screen goes pink