Sky q is recording programs twice

[Dougzet]

My sky w box has started to record programs twice 

[Daniel0210]

@Dougzet 

This happens quite often where a programme is on at (for example) 0200 and then later in the week at (for example) 2100. It's a pain. I tend to watch the first one then as long as that was okay just delete the copy of the same episode. 

[Dougzet]

Thanks 

i still believe this a new problem and something has changed 

[MightyQuinn]

Hi @Dougzet 

It is not BBC programmes is it? It is common for two programmes to series linked on two BBC channels,  like BBC 1 and BBC 1 Scotland.  The solution is to remove the wrong one from the scheduled recordings. 

[PandJ2020]

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@Dougzet wrote:

i still believe this a new problem and something has changed 

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All driven by the metadata supplied by the broadcaster.

I often get two recordings (one usually in the middle of the night) as the broadcaster has linked the programmes.

I guess it's better than not recording at all 😄

[JAR1]

I've been seeing the same in the last couple of months on Sky Max and now on Sky Witness , both duplicating recordings at 02:00 and 21:00. When it started on Max tried deleting both and just selecting one but it made no difference. 

[Daniel-F]

Hi all,

Thanks for reaching out regarding content being recorded twice. Can anyone having this issue share the example show this has most recently happened on and the date / time of the show it happened on? 

Thanks,

[Daniel0210]

@Daniel-F 

Fire Country Sky Witness 8 May 2100hrs and 12 May 2100hrs, same episode. Same on previous episodes too.

S.W.A.T. Sky Max 12 May 0200hrs and 12 May 2100hrs, same episode. Same on previous episodes too.

[Ray+Keenan]

The recording  issue with Fire Country has been on going since the first episode if you record the 9pm episode- it will always set a timer for the weekend repeat and not the  brand new episode the following Wednesday.  I even emailed the Sky Viewers email to report this issue however because the issue didnt affect their box, apart from providing a phone number for the tech department, they werent interested. However if you set for the 2am Wednesday morning recording, it doesnt set a timer for the 9pm showing later and sets for the correct one the following week. 

i do have the above mentioned issue with the 2am Sunday morning recording for SWAT on Sky Max in that it always sets a timer to record the 9pm Sunday showing instead of the following 2am next Sunday recording and also, of you just set it for the 9pm recording, it sets the timer for the following 2am recording instead. Has done this from the very first episode of this series. 

The 8pm onwards showings of the Chicago series on Sky Witness on Friday evenings will not pick up the next episodes at all no matter how many times i set the series links, however the 1am onwards earlier showings work fine. Probably a separate issue but mentioning it here too. 

[Daniel0210]

@Ray+Keenan 

The Chicago Fire series link (or lack of) has been mentioned on another thread. Med and PD are linking fine here, just Fire isn't. 

[JAR1]

Sky Max SWAT all series 7 episodes incl ep 8 on 12 May at 02:00 and 21:00

Sky Witness Equalizer series 4 ep 1, 14 May, 02:00 and 21:00

[Lulubell]

We have this same issue it's on all series/episodes of 

SWAT

Blue Bloods

FBI 

keep getting all old series being recorded too .. so duplicates of both current episodes on current and previous seasons , it's doing my head in