Sky q freezes

[Markitosantana]

I have read somewhere on the forum about box freezing with the sky q connecting via Ethernet with the EE router, has it been resolved ?

I think I having the same issue , this is my second box replacement and still the same.

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147