Sky q box overheating

[FrankGold]

Thank you, I appreciate your input. Unfortunately not, Sky Ireland have not contacted me. I'm also waiting on a reply from a separate issue since last Thursday! This was from the loyalty team, I was told to except a call whitin two hours! That was 5 days ago. So much for being a loyal customer! 

I will try as you suggested to see if I can get to speak with someone. 

Thanks again.