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Discussion topic: Sky q box not working

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Saraht1967
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Sky q box not working

‎30 Mar 2024 03:04 PM

Sky q box is not working at all

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Saraht1967
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Re: Sky q box not working

‎30 Mar 2024 03:08 PM

This is absolutely useless, can't get a phone number to call you on, and no one replies to my text messages. 

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Daniel0210
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Re: Sky q box not working

‎30 Mar 2024 03:08 PM

Posted by a Superuser, not a Sky employee. Find out more

@Saraht1967 

More info please. Any error message on screen?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Daniel0210
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Re: Sky q box not working

‎30 Mar 2024 03:10 PM

Posted by a Superuser, not a Sky employee. Find out more

@Saraht1967 

@Saraht1967 wrote:

This is absolutely useless, can't get a phone number to call you on, and no one replies to my text messages. 

@Saraht1967 

Not sure what number you're trying to text Sky on. Sky don't use email or text for general communication. 

You aren’t contacting Sky Customer Services by posting on here. This is a customer to customer forum where we try to help each other.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Saraht1967
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Re: Sky q box not working

‎30 Mar 2024 06:59 PM

Apologies on behalf of my husband, who was posting from my account apparently. I think he spoke to someone at Sky since posting on here. Thank you for responding though. 

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