Discussion topic: Sky q box not working
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Message posted on 02 Jul 2023 10:05 AM
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Sky q box not working
I have lost count on how many times my sky q box doesn't work, have to reboot god knows how many times, I pay a lot of money for this service and when I complained I got some rubbish email that didn't help at all. I have already followed all instructions and still nothing. Worked fine last night and now this morning not working
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Message posted on 02 Jul 2023 10:09 AM
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Re: Sky q box not working
In what way isn't it working? Any error messages coming up on the screen?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 02 Jul 2023 10:10 AM
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Re: Sky q box not working
No error messages just a blank screen. Comes up with hello and then nothing
Message posted on 02 Jul 2023 10:12 AM
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Re: Sky q box not working
Try the troubleshooting on this link
https://www.sky.com/help/articles/sky-q-box-wont-turn-on
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 02 Jul 2023 10:13 AM
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Re: Sky q box not working
@Flashpablo wrote:
No error messages just a blank screen. Comes up with hello and then nothing
Hi @Flashpablo
Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
Message posted on 02 Jul 2023 10:14 AM
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Re: Sky q box not working
I have done all that already this happens on a regular occurrence
Message posted on 02 Jul 2023 10:15 AM
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Re: Sky q box not working
Done that it's stuck on red
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