Sky q box keeps switch on tv

[SL]

When my sky box is switched to stand by, it keeps switching back on and therefore my tv goes on. This happens during all times of the day. I have reset everything, changed batteries in remote and still it is happening. 

Any suggestions???

[Mr+Flibbles+86 · Accepted solution]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @SL 

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.