Sky q box issues and problems

[Ali2]

My box has stopped recording and also having to switch it off and on to watch channels.  Works for a while then same issues. Keep getting error messages and recording failed.  

[oldfella]

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@Ali2 wrote:

My box has stopped recording and also having to switch it off and on to watch channels.  Works for a while then same issues. Keep getting error messages and recording failed.  

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Looks like the hard drive may be failing @Ali2 

See following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages 

[Ali2]

I am not getting hard disc error messages so don't think it is that

[Daniel0210]

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@Ali2 wrote:

Keep getting error messages 

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@Ali2 

So what error messages are you seeing? 

[Ali2]

Im getting a Failed message and often a blue screen, then no channels work until I switch the box off and on from the power source

[Jjpt]

I also have the same, I have to reboot each day, as it says recordings not available anymore, won't record due to powercut or I get blue screen for bbc, itv and movies. Only had the box 10 days after disk error on old box.

[Ali2]

Recordings are also failing with a message saying Software Issue