Re: For all Radio Channels a no satellite signal is reported.
Many thanks for your reply. I found the issue almost by chance. I noticed that Channel 5 was also showing as no satellite signal. So decided to check the two satellite cables that plug into the Sky Q main box. One of these was loose. On tightening this the radio chanels and also Channel 5 sprung back into life. Interestingly it made no difference to the signal status which remained.
Re: For all Radio Channels a no satellite signal is reported.
Posted by a Superuser, not a Sky employee. Find out more
@None1234 Take a look at the troubleshooting on the appropriate section of this link. https://www.sky.com/help/articles/sky-tv-no-satellite-signal You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company, not Sky.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
Re: For all Radio Channels a no satellite signal is reported.
Many thanks for your reply. I found the issue almost by chance. I noticed that Channel 5 was also showing as no satellite signal. So decided to check the two satellite cables that plug into the Sky Q main box. One of these was loose. On tightening this the radio chanels and also Channel 5 sprung back into life. Interestingly it made no difference to the signal status which remained.
