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Discussion topic: Sky q box - Internet

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This message was authored by sugerbabe This message was authored by: sugerbabe

Sky q box - Internet

Having the same issue with my sky q box. Been working for years with no issues. I up graded my virgin Internet box to Hub5. Now it keeps losing connection. I have to reset it every time I turn my box. So frustrating!

 

Only way I've seen/read  a solution is a  TP link -   please help 😩

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Sky q box - Internet

Posted by a Superuser, not a Sky employee. Find out more

@sugerbabe wrote:

Having the same issue with my sky q box. Been working for years with no issues. I up graded my virgin Internet box to Hub5. Now it keeps losing connection. I have to reset it every time I turn my box. So frustrating!

 

Only way I've seen/read  a solution is a  TP link -   please help 😩


Hi @sugerbabe Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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