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Discussion topic: Sky q and free to air from the one satellite

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This message was authored by: Liam80

Sky q and free to air from the one satellite

Hi. 

I've had sky q in one room and free to air in another room working off the same satellite. 

 

The free to air is no longer getting satellite signal. The sky q is working fine. 

 

I've check connections, all the usual stuff. 

 

Anyone any ideas why the free to air has dropped signal? 

 

Thanks 

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This message was authored by: nigea99

Re: Sky q and free to air from the one satellite

Posted by a Superuser, not a Sky employee. Find out more

@Liam80 wrote:

Hi. 

I've had sky q in one room and free to air in another room working off the same satellite. 

 

The free to air is no longer getting satellite signal. The sky q is working fine. 

 

I've check connections, all the usual stuff. 

 

Anyone any ideas why the free to air has dropped signal? 

 

Thanks 


hi @Liam80 

 

Assuming it was working (& not just a new Q install)  then there should be no reason why one set of outputs would stop.

 

Thngs to check are all connections again - is it possible the cable(s) has(have) been caught - in which case check theat the centralcore cable has not snapped off & that none of the fine  strands of sheathing copper are in contact with that core wire.

 

After that you probably need to check the connections at the dish to ensure no water ingress etc.

 

 

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