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Discussion topic: Sky q Keeps Disconnecting from Vodafone Ireland Internet

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This message was authored by: Jonty+Junior

Sky q Keeps Disconnecting from Vodafone Ireland Internet

Sky q has disconnected from Vodafone Internet since Friday and each time I try to reenter the password 'Connection Unsuccessful'.  I have rebooted the router numerous times during the day and entered the same password and then it connects but 5 minutes later it disconnects - is there an issue or is the box giving up the ghost?  No apps available when this happens.  I am paying a fortune per month although I must admit this is the first issue that has been a prolonged issue.

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This message was authored by: Chodley

Re: Sky q Keeps Disconnecting from Vodafone Ireland Internet

Posted by a Superuser, not a Sky employee. Find out more

Tried a power down of the Q box?

 

otherwise, this sounds pretty typical of Q wifi. Surprised you haven't had it before.

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This message was authored by: Jonty+Junior

Re: Sky q Keeps Disconnecting from Vodafone Ireland Internet

Thanks, yes I have powered down 3 times and it will come back for 5 minutes and then disconnect.

This message was authored by: Chodley

Re: Sky q Keeps Disconnecting from Vodafone Ireland Internet

Posted by a Superuser, not a Sky employee. Find out more

I'd give powerline adapters a go, honestly. You could be battling wifi for a long time.

 

Small chance a replacement box woild help.

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