Sky not working

[Liverpool68]

My dads sky is not working it's saying technical fault on the screen. 

it also says the sky Q mini box is not connected .

WiFi all fine and green no issues . 

my dad can't watch any telly

[Daniel0210]

---

@Liverpool68 wrote:

My dads sky is not working it's saying technical fault on the screen.

---

@Liverpool68 

Try the troubleshooting on this link.

https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel