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Discussion topic: Sky not working

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Avatar for Zoe_mckenna3
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This message was authored by: Zoe_mckenna3

Message posted on ‎22 Aug 2023 05:29 PM

Sky not working

Sky won't come on it just has a blue blank screen and says ' this screen does not support HDCP, try reconnecting HDMI cable or use a different screen' started a few weeks ago and not working right. 

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎22 Aug 2023 05:35 PM

Re: Sky not working

Posted by a Superuser, not a Sky employee. Find out more

Try turning both your Sky Q box and your TV off at the plug for 30 seconds or so.

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This message was authored by: spencerdalby1

Message posted on ‎22 Aug 2023 10:11 PM

Re: Sky not working

Have you tried different ports/hdmi cables @Zoe_mckenna3 

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