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Discussion topic: Sky not working

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Avatar for Shannon151
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This message was authored by: Shannon151

Message posted on ‎07 Nov 2023 04:20 PM

Sky not working

My sky isn't working and won't turn on 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎07 Nov 2023 04:30 PM

Re: Sky not working

Posted by a Superuser, not a Sky employee. Find out more
@Shannon151 wrote:

My sky isn't working and won't turn on 

https://www.sky.com/help/articles/sky-q-box-wont-turn-on#:~:text=Restart%20your%20Sky%20Q%20box,back....

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: lettice

Message posted on ‎07 Nov 2023 04:42 PM - last edited: ‎07 Nov 2023 04:42 PM

Re: Sky not working

Posted by a Superuser, not a Sky employee. Find out more

Try the Sky Q recovery procedure from power off as described in step 2 here;


https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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