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Discussion topic: Sky multiroom

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This message was authored by: marygalla

Message posted on ‎27 Apr 2023 10:53 AM

Sky multiroom

Cancelled multiroom box, then changed my mind as I got a deal. Being charged £50 for not returning. Surely sky billing can see I still have multiroom, so need this box. Been onto sky vip twice to deal with this. Spoke again yesterday and promised it was sorted. Told the guy I was speaking to not to make any promises. As I was previously told not to worry it was sorted 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎27 Apr 2023 11:20 AM

Re: Sky multiroom

Posted by a Superuser, not a Sky employee. Find out more

@marygalla 

It may take a day or two for your billing to update once Sky have withdrawn the request for the equipment return. If it persists post again on this thread and we can look at getting you some help with a Sky expert. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: marygalla

Message posted on ‎29 Apr 2023 09:13 AM

Re: Sky multiroom

Sorted now, thanks

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