This discussion topic has been answered Discussion topic: Sky Q

This message was authored by: Christine+Gordon · ‎29 Apr 2023

My Sky Q box won't turn on I'm not sure why the light won't change from amber

This message was authored by: GD1 · ‎29 Apr 2023

@Christine+Gordon Have you tried unplugging the box for a minute or 2 then plugging back in?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 · ‎29 Apr 2023

@Christine+Gordon Have you tried unplugging the box for a minute or 2 then plugging back in?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: MightyQuinn · ‎29 Apr 2023

Hi @Christine+Gordon Have you tried the power button on the box to rule out a problem with the remote?

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