Sky mini connection to WiFi and main box

[RS1462]

For sky main and mini boxes to work by Ethernet do I need to connect all boxes together by Ethernet or can the minis and main boxes connect to a third party router. 
I have read other threads but find the answers to be a little confusing regarding turning WiFi off once connected by Ethernet. if boxes are connected separately to a third party router by Ethernet and WiFi then turned off on all boxes how can the minis connect to the main box. Is the sky mesh WiFi independent of the WiFi settings accessed by the hidden menu 001 select 

Any help would be greatly appreciated

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[oldfella]

---

@RS1462 wrote:

For sky main and mini boxes to work by Ethernet do I need to connect all boxes together by Ethernet or can the minis and main boxes connect to a third party router. 
I have read other threads but find the answers to be a little confusing regarding turning WiFi off once connected by Ethernet. if boxes are connected separately to a third party router by Ethernet and WiFi then turned off on all boxes how can the minis connect to the main box. Is the sky mesh WiFi independent of the WiFi settings accessed by the hidden menu 001 select 

Any help would be greatly appreciated

---

Hi @RS1462 

To use Ethernet with 3rd party Broadband all boxes need to be connected by Ethernet to the router. This can be either directly or through simple unmanaged Ethernet switches.

When all boxes are connected by Ethernet you can then switch off all Q box WiFi.
Start with main Q box and first carry out a Network reset with the Ethernet connected.
Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Select connect wired to non Sky Router (or Sky router if on Sky Broadband). Do not carry out any WPS and just wait for the box to connect. It may take a couple of minutes. If it does not connect there is an issue with the Ethernet connection.
As soon as it connects go immediately into the Q box hidden menu and turn off WiFi.

To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Go to Network to turn off both bands of WiFi. Confirm before exit.

Repeat the network reset on any minis in the Mini Home menu with the Ethernet connected. Again do not do any WPS and just wait for it to connect.
Once it is connected go immediately into the mini hidden menu (same procedure as above) and turn off both bands of WiFi. Confirm before exit.

[RS1462]

When I connected the mini by Ethernet the only option available was to connect by the wps button. I followed the prompts on screen and then turned WiFi off  In settings hidden menu. With WiFi off  the mini now says it is connect to sky q box and to the network. So now both main and mini boxes are connected by Ethernet cables  to nearby eero access points both access points are connected to the main eero gateway by WiFi.

main box also has WiFi disabled and reports connected to network and sky q mini boxes. 
The set up does not exactly follow the instructions provided but both boxes are working so will see if this lasts.