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Discussion topic: Sky mini box stuck on 1 channel

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This message was authored by Smed22 This message was authored by: Smed22

Sky mini box stuck on 1 channel

Sky mini box stuck on 1 channell

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This message was authored by oldfella This message was authored by: oldfella

Re: Sky mini box stuck on 1 channel

Posted by a Superuser, not a Sky employee. Find out more

@Smed22 wrote:

Sky mini box stuck on 1 channell


Hi @Smed22 

Have you tried rebooting your mini box?
To reboot press Standby on your mini remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your mini box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your mini remote or if this is not working press the standby button on the front of the mini box (Amber led)

note: some features may take up to 5 minutes to return

 

If you had press. The standby button to bring the mini on then

With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

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