Discussion topic: Satellite signal - Locked. Why is this

This message was authored by: HDoss1 · ‎29 Jul 2024

I have been through the checks on the phone and I am still getting the same error message

This message was authored by: HDoss1 · ‎29 Jul 2024

Satellite signal locked. This apparently needs an engineer but i would prefer a phone call right now to check if thats the case?

This message was authored by: oldfella · ‎29 Jul 2024

@HDoss1 wrote:

I have been through the checks on the phone and I am still getting the same error message

On Sky Q Satellite signal should be locked in Settings - Status

This message was authored by: TimmyBGood · ‎29 Jul 2024

'Locked' is a good thing in this context, as in 'the dish is locked on to the satellite location'.

'Unlocked' is a problem.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Chodley · ‎30 Jul 2024

Is there an actual problem that you thought this was causing?

All Replies