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Discussion topic: Sky mini box remote

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This message was authored by Jaymz This message was authored by: Jaymz

Sky mini box remote

Sky remote won't connect to mini box after reset?

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This message was authored by oldfella This message was authored by: oldfella

Re: Sky mini box remote

Posted by a Superuser, not a Sky employee. Find out more

@Jaymz wrote:

Sky remote won't connect to mini box after reset?


Hi @Jaymz 

First reboot the mini.

To reboot press Standby on your mini remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your mini box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your mini remote or if this is not working press the standby button on the front of the mini box (Amber led)

note: some features may take up to 5 minutes to return.

 

If the Remote is still not connecting.

With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

Jaymz
Topic Author
This message was authored by Jaymz This message was authored by: Jaymz

Re: Sky mini box remote

Thank you but I've tried all of that 👍

This message was authored by oldfella This message was authored by: oldfella

Re: Sky mini box remote

Posted by a Superuser, not a Sky employee. Find out more

@Jaymz wrote:

Thank you but I've tried all of that 👍


Hi @Jaymz 

How did you switch on the mini after the reboot?

Jaymz
Topic Author
This message was authored by Jaymz This message was authored by: Jaymz

Re: Sky mini box remote

The amber light.

when the box boots up now it asks if it's the first time I've connected it.

The remote won't connect to the box for me to do anything 

This message was authored by oldfella This message was authored by: oldfella

Re: Sky mini box remote

Posted by a Superuser, not a Sky employee. Find out more

@Jaymz wrote:

The amber light.

when the box boots up now it asks if it's the first time I've connected it.

The remote won't connect to the box for me to do anything 


What reset did you do on the mini and why @Jaymz ?

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