18 Sep 2024 03:11 PM
Had the electric off for a lighting switch repair
when back on the mini box says it's getting started don't turn off goes blank the says press home when it goes blank again but then the remote won't let me pick a option
18 Sep 2024 04:48 PM
Posted by a Superuser, not a Sky employee. Find out more
@ColinRimmer wrote:
Had the electric off for a lighting switch repair
when back on the mini box says it's getting started don't turn off goes blank the says press home when it goes blank again but then the remote won't let me pick a option
Try rebooting the mini again @ColinRimmer
To reboot press Standby on your mini remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your mini box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
If this turns the mini box on then
With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion