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Discussion topic: Sky mini box not connecting

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Avatar for Marlon1784
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This message was authored by: Marlon1784

Message posted on ‎05 Apr 2026 05:53 PM

Sky mini box not connecting

Sky mini box not connecting 

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎05 Apr 2026 05:56 PM

Re: Sky mini box not connecting

Posted by a Superuser, not a Sky employee. Find out more

@Marlon1784 I assume you have Sky Q rather than Sky+ where you've posted. I'll move your post accordingly. 

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This message was authored by: Laing1

Message posted on ‎05 Apr 2026 06:08 PM

Re: Sky mini box not connecting

Posted by a Superuser, not a Sky employee. Find out more
@Marlon1784 wrote:

Sky mini box not connecting 

@Marlon1784 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot the mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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