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Discussion topic: Sky mini box continually lossing signal and freezng up. Having to keep switching on and off works

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This message was authored by: JohnKane

Sky mini box continually lossing signal and freezng up. Having to keep switching on and off works

Mini box keeps lossing signal having to power down and reboot 4to 5 times a day. I have full fibre broadband with excellent coverage

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This message was authored by: Addie15

Re: Sky mini box continually lossing signal and freezng up. Having to keep switching on and off w...

Hi there, JohnKane. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by: Addie15

Re: Sky mini box continually lossing signal and freezng up. Having to keep switching on and off w...

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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