Sky mini Box saying program unavailable

[Petet147]

I am trying to connect my Sky mini Box. It is saying it is connect it with two ticks to the Internet and Sky Q Box but saying program unavailable.

[Danz994]

Hi there @Petet147 Thanks for your first post on the Community forum.

I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141