Losing my apps

[Evansjj]

I am losing my app on my mini box on a regular basis I have to disconnect and restart I am getting frustrated engineers have to my home but it's still happening I am seriously looking at another provider 

[Danz994]

Hi there @Evansjj I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141