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Discussion topic: Sky live tv keeps glitching

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This message was authored by: eoj01

Message posted on ‎20 Jun 2023 02:22 PM

Sky live tv keeps glitching

Sky tv keeps glitching and it's the same on every channel although there are no issues with my broadband 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎20 Jun 2023 02:26 PM

Re: Sky live tv keeps glitching

Posted by a Superuser, not a Sky employee. Find out more

@eoj01  Live TV is not relient on broadband but are satellite delivered, the issue coud be due to the weather if there are heavy rain clouds in the area.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: martinlisa

Message posted on ‎20 Jun 2023 02:31 PM

Re: Sky live tv keeps glitching

WE have had tv checked out  and they have informed us that it is either the Q box or the router which are both over 5 years old 

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Superuser
This message was authored by: GD1

Message posted on ‎20 Jun 2023 02:32 PM

Re: Sky live tv keeps glitching

Posted by a Superuser, not a Sky employee. Find out more

@martinlisa  As posted in my reply, it won't be abrodabdn issue if live TV is affected.  Have you contacted Sky at all?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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