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Discussion topic: Sky keep crashing

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This message was authored by: IainSteel

Message posted on ‎19 Jan 2024 07:56 PM

Sky keep crashing

and says please insert your viewing card with chip facing up???

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Avatar for Laing1
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This message was authored by: Laing1

Message posted on ‎19 Jan 2024 08:15 PM

Re: Sky keep crashing

Posted by a Superuser, not a Sky employee. Find out more
@IainSteel wrote:

and says please insert your viewing card with chip facing up???

@IainSteel have you checked to make sure your viewing card is seated properly 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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This message was authored by: IainSteel

Message posted on ‎21 Jan 2024 09:06 AM

Re: Sky keep crashing

Thank you @Laing1 - yes it appears to now be ok - we read some other threads on here and followed some

guidance. 😊😊

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