0

Discussion topic: Weird issue with sky Q mini box

Reply
This message was authored by Matt1983 This message was authored by: Matt1983

Weird issue with sky Q mini box

So this is gonna sound odd but when I switch the TV, that's attached to the main sky Q box, off at the socket, I lose signal on my sky Q mini box, even though the main box is on. The mini box is fully connected to the router/internet and conncted to the sky Q main box. I'm not eve sure, how or why this is possible so any suggestions would be appreciated. 

Reply

All Replies

This message was authored by Quoman7 This message was authored by: Quoman7

Re: Weird issue with sky Q mini box

Posted by a Superuser, not a Sky employee. Find out more

@Matt1983 wrote:

So this is gonna sound odd but when I switch the TV, that's attached to the main sky Q box, off at the socket, I lose signal on my sky Q mini box, even though the main box is on. The mini box is fully connected to the router/internet and conncted to the sky Q main box. I'm not eve sure, how or why this is possible so any suggestions would be appreciated. 


Hi @Matt1983 Sounds odd? Do you need to turn the power off to your TV? just leave it on standby and from what you have posted you will not have an issue with the Mini box?

 

-------------------------------------------------------------------------
I used to have superpowers… But a therapist took them away.
This message was authored by Chodley This message was authored by: Chodley

Re: Weird issue with sky Q mini box

Posted by a Superuser, not a Sky employee. Find out more

Yeah I haven't turned my TV off at the wall for about 20 years. They use less than 1W on standby these days.

 

It is an interesting problem though. I could imagine there being some EM interference from the switch being thrown that might interrupt the wifi but not for long enough to cause a disconnect.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion