Discussion topic: Sky isn’t working
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Message posted on 10 Jun 2023 12:45 PM
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Sky isn’t working
I was on holiday with my Mum staying at mine and she told me sky wasn't working for the past 3 weeks. I thought she was just being silly and not using it right but it's not. I've refreshed the sky box. I even changed the batteries in the sky remote but the remote is working to change input so I can go off sky and use my tele but the tv is just stuck on a Netflix page on sky the home button changes nothing. I can't watch sky or any of my recordings or anything.
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Message posted on 10 Jun 2023 12:48 PM - last edited: 10 Jun 2023 12:48 PM
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Re: Sky isn’t working
Try the Sky Q recovery procedure from power off as described in step 3 here;
https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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