0

Discussion topic: Sky have told me that they are longer sending software updates to my hd box and I have to have Sky Q

Reply
This message was authored by Vivienne+Lane This message was authored by: Vivienne+Lane

Sky have told me that they are longer sending software updates to my hd box and I have to have Sky Q

I can't have Sk Q because of the wifi position in my house.  What am I supposed to do?  Sky Stream doesn't look good enough after having a Sky box.

Reply

All Replies

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Sky have told me that they are longer sending software updates to my hd box and I have to have S

Posted by a Superuser, not a Sky employee. Find out more

@Vivienne+Lane  Whilst they are no longer providing software updates, a Sky+HD box will continue to work for live tv for the foreseeable future 

 

if you can view channel 5 in hd on 105, you don't necessarily have to upgrade 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Laing1 This message was authored by: Laing1

Re: Sky have told me that they are longer sending software updates to my hd box and I have to have S

Posted by a Superuser, not a Sky employee. Find out more

@Vivienne+Lane wrote:

I can't have Sk Q because of the wifi position in my house.  What am I supposed to do?  Sky Stream doesn't look good enough after having a Sky box.


@Vivienne+Lane Sky Q doesn't use WiFi to access live TV you still get that from a satelitte signal Sky Q only use WiFi foe on-demade and for using any apps on the box, Sky stream is the product that uses WiFi for watching/streaming live TV 

If you have a Sky+HD box this will still work and many on the SSky+HD boxes are still using them 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion