Discussion topic: No satellite singnal

This message was authored by PETER0405 This message was authored by: PETER0405

No satellite singnal

Sky are useless,no help whatsoever ever.


No Satellite signal 


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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No satellite singnal

Posted by a Superuser, not a Sky employee. Find out more


Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.


@PETER0405 wrote:

Sky are useless,no help whatsoever ever.

How so? 

Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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