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Discussion topic: Sky essentials includes atlantic, we cannot view .

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This message was authored by: Palynne

Sky essentials includes atlantic, we cannot view .

What does sky essentials include as we cannot view Atlantic. 

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This message was authored by: SKY1992bf

Re: Sky essentials includes atlantic, we cannot view .

Posted by a Superuser, not a Sky employee. Find out more

@Palynne  it doesn't include any subscription channels just FTA ones


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This message was authored by: PandJ2020

Re: Sky essentials includes atlantic, we cannot view .

Posted by a Superuser, not a Sky employee. Find out more

The Q 'essentials' is simply the ability to watch and record 'free' channels.

 

(There's a similar named product 'Essential TV' for other products that does include it and NetFlix and Discovery+)

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: nigea99

Re: Sky essentials includes atlantic, we cannot view .

Posted by a Superuser, not a Sky employee. Find out more

@Palynne wrote:

What does sky essentials include as we cannot view Atlantic. 


hi @Palynne 

 

Unfortunately there is great confusion over this due to the fact that SKY have inadvisedly used Esential in two slightly different products on 2 different platforms 

 

TV Essentials on SKY Q only allows access to the Free To Air (FTA) channels (including  the abaility to record) 

 

Essential TV on SKY Stream includes SKY Atlantic & Netflix as well but this is not available on SKY Q

This message was authored by: TimmyBGood

Re: Sky essentials includes atlantic, we cannot view .

Posted by a Superuser, not a Sky employee. Find out more

@Palynne 

 

Multiple online sources have 'Essential TV' and 'TV Essentials' hopelessly mixed-up, particularly because AIs cannot tell the difference.

 

The Google AI response for 'Sky TV Essentials' is simply wrong, because it populating text with a description of 'Essential TV'.

 

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