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Discussion topic: Sky dropping internet repeatedly

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This message was authored by: Vinnie1

Sky dropping internet repeatedly

We have recently swapped to fibre broadband. All was good for a few weeks but now the Sky q box keeps dropping the connection. Everything else works, including ps5 that is next to it. Have to put password in to reconnect.  Any ideas. Thanks.

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This message was authored by: Addie15

Re: Sky dropping internet repeatedly

Hi there, @Vinnie1! I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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