Changed Wifi Router Need to Connect to SkyQ

[Cymru2023]

We have changed our wifi broadband and we're unsure of how to change the settings of our Sky Q box to connect to the new router. Also unsure if we need to connect any wires from the Sky Q box to the wifi router but we don't have any space for this on the new router so if we needed to connect something, how would we go about it? 

[Greenfingers001]

Hi there @Cymru2023 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.