Sky cinema activation after changing your contract

[Oscar2016]

My contract was coming to an end in July so I called sky , I was put through via the WhatsApp and the lady helped me with my new contract and I got a great deal for adding Sky cinema this was 3 days ago and the sky cinema has not been activated yet. Can anyone tell me do I need to doing anything or should I contact sky again. I have checked the Sky app and it is still saying activation due soon 

[arcadeavenger]

Hi @Oscar2016, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and check this for you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.