No connection to skyq

[Jab91]

My dog chewed my Ethernet cable so had no internet or tv I have now replaced the cable and have internet but my skyQ box will now not connect to the sky broadband router no matter what I try or how many times I go through the steps

[arcadeavenger]

Hi @Jab91, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.