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Discussion topic: Sky box

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This message was authored by: Jakeboy1

Sky box

Hi My sky box is making strange rattling noises keeps freezing and banging and does not seem to be working properly

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This message was authored by: Jakeboy1

Re: Sky box

Thankyou

This message was authored by: nigea99

Re: Sky box

Posted by a Superuser, not a Sky employee. Find out more

@Jakeboy1 wrote:

Hi My sky box is making strange rattling noises keeps freezing and banging and does not seem to be working properly


hi @Jakeboy1 

 

Perhaps I may suggest you try a reset of your box :

press Home
Scroll to Settings - but do not press enter/select at this point
Press 0 0 1 in sequence followed by the Enter/ select button
you should now get the engineer's menu

Select Reset And Select the first Reset - Do Not select the 2nd & 3rd as those will loose any recordings you do have


Once you have reset your box you will need to re-pair your remote
To re-pair the remote press & hold 1 & 3 together & follow the on screen instructions - make sure it has line of sight of the box.  (You will also need to set any favourites back up)

Edit : Should you get an accessibility message or the pairing does not start with the 1&3 above, reset the remote by pressing & holding 6 & 9 together until the red led above the SKY Logo button flashes 4 times & then try again

 

BTW your duplicate post has been removed 

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