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This discussion topic has been answered Discussion topic: I'm changing from sky q to glass air will I lose my recordings

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This message was authored by: AnitaSimo

I'm changing from sky q to glass air will I lose my recordings

I'm changing from sky q to glass air . Will I lose all my recordings.?

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This message was authored by: SKY1992bf Answer

Re: I'm changing from sky q to glass air will I lose my recordings

Posted by a Superuser, not a Sky employee. Find out more

@AnitaSimo yes all recordings on sky q hardware will be lost , any purchases from sky store can still be accessed on sky glass air via the sky store app


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: SKY1992bf Answer

Re: I'm changing from sky q to glass air will I lose my recordings

Posted by a Superuser, not a Sky employee. Find out more

@AnitaSimo yes all recordings on sky q hardware will be lost , any purchases from sky store can still be accessed on sky glass air via the sky store app


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

Did this answer not help you?

This message was authored by: Daniel0210

Re: I'm changing from sky q to glass air will I lose my recordings

Posted by a Superuser, not a Sky employee. Find out more

@AnitaSimo 

Yes. The main reason being you'll need to return your Sky Q equipment back to Sky.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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