Sky box won’t turn on blue light flashing red light on

[Hilary13]

I have tried to reset my sky Q box by following the online instructions the blue light is flashing and the red light is on 

[oldfella]

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@Hilary13 wrote:

I have tried to reset my sky Q box by following the online instructions the blue light is flashing and the red light is on 

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Hi @Hilary13 

Work through the following link 

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...