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Discussion topic: Sky box turning off

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This message was authored by: Tigger11

Sky box turning off

I've asked this question before, @oldfella gave me advice on how to maybe fix it but it's still doing it. Mostly when I'm watching Netflix but sometimes when it's on tv . It comes up with no signal, I can't do anything other than unplug the sky box to reboot but I'm doing this 3/5 times a week!!!

why can't I get to talk to a human being?

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This message was authored by: oldfella

Re: Sky box turning off

Posted by a Superuser, not a Sky employee. Find out more

@Tigger11 wrote:

I've asked this question before, @oldfella gave me advice on how to maybe fix it but it's still doing it. Mostly when I'm watching Netflix but sometimes when it's on tv . It comes up with no signal, I can't do anything other than unplug the sky box to reboot but I'm doing this 3/5 times a week!!!

why can't I get to talk to a human being?


Hi @Tigger11 .


If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

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