0

Discussion topic: Sky box to

Reply
This message was authored by BridLapper This message was authored by: BridLapper

Sky box to

Hi. My sky box keeps switching off and I'd like have it stay on 24vhours

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky box to

Posted by a Superuser, not a Sky employee. Find out more

@BridLapper 

Any particular time of day this is happening? Could it be your Standby settings? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by oldfella This message was authored by: oldfella

Re: Sky box to

Posted by a Superuser, not a Sky employee. Find out more

@BridLapper wrote:

Hi. My sky box keeps switching off and I'd like have it stay on 24vhours


Hi @BridLapper 

There is no point in having the Q boxes on all the time and they are meant to be put into standby when not in use.

See the following link for Q standby settings.

https://www.sky.com/help/articles/using-the-standby-settings 

 

If you use standby mode None then it is still necessary to put the Q boxes into Standby with the remote when not in use.

 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion