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Discussion topic: Sky box not working

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Avatar for David488
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This message was authored by: David488

Message posted on ‎13 Apr 2025 11:30 AM

Sky box not working

I was supposed to have a new box months ago due to the problem it had never arrived and no one has ever contacted me I'm cancelling my subscription if this isn't sorted out quickly and compensation for the six months we've been unable to access content 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎13 Apr 2025 11:34 AM

Re: Sky box not working

Posted by a Superuser, not a Sky employee. Find out more

@David488 
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.

 

What have Sky said when you've contacted them as to where the replacement box is?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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