Hi @Johnscott10
If the remote isn't responding, try pressing and holding 7+9 until it flashes 4 times which will fully reset the remote, then make sure there is a line of sight between the sky q box and the remote and hold 1+3, you should see another menu about controling your tv, you can either do this or skip, then your remote should now be re paired with the q box
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Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh
Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN
