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Discussion topic: Sky box not working - hard disk error

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This message was authored by: Fayecorky

Message posted on ‎11 Oct 2023 10:52 PM

Sky box not working - hard disk error

Sky will not let me access anything other than live t.v. Error message showing hard disk erroe

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Avatar for Fothergill1
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This message was authored by: Fothergill1

Message posted on ‎12 Oct 2023 01:17 AM

Re: Sky box not working - hard disk error

Posted by a Superuser, not a Sky employee. Find out more

@Fayecorky I suspect you have posted on the wrong forum as this is for Sky Glass and Stream and neither have a HDD. 

 

When I had SKy Q if I had any problems I unplugged the Q box for a minute and then plugged it in again.  Give it a try as it might work for you.

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Avatar for Laing1
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This message was authored by: Laing1

Message posted on ‎11 Jan 2024 03:31 PM

Re: Sky box not working - hard disk error

Posted by a Superuser, not a Sky employee. Find out more
@Fayecorky wrote:

Sky will not let me access anything other than live t.v. Error message showing hard disk erroe

@Fayecorky afraid hard disk errors arte normally terminal

follow the link below and it will eventually lead to ordering a new box 

 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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