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Discussion topic: Sky box not working. How do i book an engineer?

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This message was authored by: Sarah33W

Sky box not working. How do i book an engineer?

My sky box isn't working as the picture is flickering constantly. I have tried rebooting, swapped to try a different hdmi lead and checked all the network settings... its still the same.

I think I need help.

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This message was authored by: gino2024

Re: Sky box not working. How do i book an engineer?

Problems with switching channels and rewinding etc

This message was authored by: Addie15

Re: Sky box not working. How do i book an engineer?

Hi there, @Sarah33W.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by: Addie15

Re: Sky box not working. How do i book an engineer?

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

This message was authored by: Simonroyle

Re: Sky box not working. How do i book an engineer?

I need an engineer asap

This message was authored by: oldfella

Re: Sky box not working. How do i book an engineer?

Posted by a Superuser, not a Sky employee. Find out more

@Simonroyle wrote:

I need an engineer asap

You need to Speak to Sky then @Simonroyle 
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.

https://www.sky.com/help/home

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