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Discussion topic: Netflix not connecting

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This message was authored by: Sue+N

Netflix not connecting

Netflix app is bringing up an old account, how can I get to my sky subscribed account 

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This message was authored by: oldfella

Re: Netflix not connecting

Posted by a Superuser, not a Sky employee. Find out more

@Sue+N wrote:

Netflix app is bringing up an old account, how can I get to my sky subscribed account 


Hi @Sue+N 

Sign out of the Netflix on your Q box.

You can do this 

Open your Netflix on your Q box and go to the left hand Netflix menu.  Scroll down and select Get help.

On the next screen there is an option to sign out.

Then log back in with your correct credentials 

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