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Discussion topic: Netflix not connecting
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This message was authored by: Sue+N
Message posted on 28 May 2024 08:01 PM
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Netflix not connecting
Netflix app is bringing up an old account, how can I get to my sky subscribed account
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This message was authored by: oldfella
Posted by a Superuser, not a Sky employee.
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Message posted on 28 May 2024 08:53 PM
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Re: Netflix not connecting
@Sue+N wrote:
Netflix app is bringing up an old account, how can I get to my sky subscribed account
Hi @Sue+N
Sign out of the Netflix on your Q box.
You can do this
Open your Netflix on your Q box and go to the left hand Netflix menu. Scroll down and select Get help.
On the next screen there is an option to sign out.
Then log back in with your correct credentials
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